Here you will find or Privacy Statement for Quantum Hearing Clinic. We are committed to maintaining the security, confidentiality and privacy of your personal information.
The Policy of Quantum Hearing Clinic is committed to maintaining the security, confidentiality and privacy of personal information. Quantum Hearing Clinic adheres to the Canadian Privacy Act (PIPEDA). We also adhere to the Canada Anti-Spam Law, or CASL. Express consent is granted by opt in on our web site forms. Refer here for more Information and FAQS on the CASL.
This policy applies to Quantum Hearing Clinic and any other affiliates from time to time in respect of activities that are subject to federal and provincial privacy legislation. References to “Quantum Hearing Clinic “, “we” or “us” in this policy include Quantum Hearing Clinic.
This Policy addresses personal information about our clients, service providers and other individuals. It does not apply to information collected, used or disclosed with respect to corporate or commercial entities. This Policy does not apply to the collection, use or disclosure of the following information by Quantum Hearing Clinic:
Business contact information;
Publicly available information recognized under applicable privacy legislation;
Quantum Hearing Clinic is responsible for personal information under its control. We have designated a Privacy Commissioner who is responsible for Quantum Hearing Clinic compliance with this Policy.
Upon or before collecting information, Quantum Hearing Clinic will state the purpose of collection, unless the purpose is obvious, and will provide, on request, contact information for the Privacy Commissioner who can answer questions about the collection.
We collect, use and disclose personal information for purposes authorized or required by applicable privacy legislation or other law and for the following purposes:
To provide hearing aid and hearing loss services;
To establish and maintain client and supplier relationships, which may include evaluating credit standing and obtaining and providing credit information and credit reports;
To fulfill legal duties and avoid conflicts of interest;
To share information with third parties for the purpose of providing hearing services, including data service providers, printers, registry agents, other suppliers of products and services, opposing counsel, foreign counsel, witnesses and experts;
To manage and develop our business and operations;
To detect and protect Quantum Hearing Clinic, you and others from error, negligence, fraud or other illegal activity, which may include providing information to insurers;
To provide information to anyone working with or for Quantum Hearing Clinic as needed for the provision of our services;
To issue invoices, process payments and collect debts owed to Quantum Hearing Clinic;
To engage in business transactions, including the sale, transfer, securitization, financing or other disposition of assets or liabilities of Quantum Hearing Clinic;
To comply with legal and regulatory requirements.
The above collections, uses and disclosures are a necessary part of your relationship with us.
We may also use your personal information for the following additional purposes:
To offer you additional or alternative services and we may add it to client lists which we prepare and use for this purpose;
To provide you with newsletters, bulletins, information about upcoming seminars and other general information about areas of law and about Quantum Hearing Clinic;
To contact you for survey purposes.
If you do not want us to use your personal information for these additional purposes you may at any time by provide written notice to the Quantum Hearing Clinic Privacy Commissioner. You will not be refused services merely because you advised Quantum Hearing Clinic to stop using information in these ways.
Before using or disclosing personal information for a purpose not previously identified, we will identify the new purpose and obtain your consent unless the use or disclosure is authorized or required by law.
We will obtain your consent to collect, use or disclose personal information except where we are authorized or required by law to do so without consent. For example, we may collect, use or disclose personal information without your knowledge or consent where:
*The personal information is publicly available from a prescribed source, such as a telephone directory;
Quantum Hearing Clinic is collecting or paying a debt;
It is reasonable to expect that obtaining consent would compromise an investigation or proceeding.
Your consent can be express, implied or given through an authorized representative such as a lawyer, agent or broker.
You may withdraw consent at any time, subject to legal or contractual restrictions, provided that reasonable notice of withdrawal of consent is given to Quantum Hearing Clinic. On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include our inability to provide services for which that information is necessary.
4. Limits on Collection of Personal Information
We will not collect personal information indiscriminately and will limit collection of personal information to that which is reasonable and necessary to provide our services and which is reasonable and necessary for the purposes consented to by you. Quantum Hearing Clinic also collects personal information as authorized or required by law.
5. Limits for Using, Disclosing and Retaining Personal Information
Your personal information will only be used or disclosed for the purposes set out above and as authorized by law.
We will keep personal information used to make a decision affecting an individual for at least one year after using it to make the decision.
We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.
We will take due care when destroying personal information so as to prevent unauthorized access to the information.
We will make reasonable efforts to ensure that personal information we collect, use or disclose is accurate and complete. In some cases, we rely on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.
If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.
When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.
7. Safeguarding Personal Information
We recognize our professional and legal obligations to protect the confidential information of our clients. We recognize as well our legal obligations to protect the personal information we have gathered about our clients and about other individuals during the course of our business.
We have therefore made arrangements to secure against the unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of personal information.
Please note that confidentiality and security are not assured when information is transmitted through e-mail or other electronic communication. We will not be responsible for any loss or damage as a result of a breach of security and/or confidentiality when you transmit information to us by e-mail or other electronic communication or when we transmit such information by such means at your request.
Quantum Hearing Clinic is open about the policies and procedures it uses to protect your personal information. Information about these policies and procedures will be made available. However, to ensure the integrity of our security procedures and business methods, we do not disclose sensitive information about our policies and procedures.
9. Providing Access
In some situations, we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation, disclosure of the information would reveal confidential commercial information that, if disclosed, could harm the competitive position of Quantum Hearing Clinic, or we prevented by law from providing access to certain personal information.
We may charge a reasonable fee for providing information in response to an access request and will provide an estimate of any such fee upon receiving an access to information request. We may require a deposit for all or part of the fee. We will make the information available within 30 days or provide written notice where additional time is required to fulfill the request.
Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.
11. Web Site
Quantum Hearing Clinic will, on request, provide information regarding its complaint procedures.
Privacy enquires should be directed in writing to the following address:
Quantum Hearing Clinic
#103-145 East 13th Street
North Vancouver, BC V7L 2L3
Quantum Hearing Clinic (Quantum Hearing Clinic) provides this website subject to the following terms and conditions, which may be updated by Quantum Hearing Clinic from time-to-time without notice. Your use of this website constitutes acceptance of the following terms and conditions.
This website, its organization and design, and all information, images, artwork, text, video, audio, pictures and other materials on this website (together, “Content”) are provided “as is”. The Content is believed to be accurate when it was posted on this site. However, the Content may not be accurate, complete or current. Quantum Hearing Clinic makes no representations or warranties of any kind, express or implied, as to the Content or the operation of this website.
The Content of the web site is not medical advice. Do not use or otherwise rely upon any of the Content without first seeking medical advice.
E-mail communications between you and Quantum Hearing Clinic may not be secure. We suggest that you encrypt all e-mail to increase the security of your communications with us.
Quantum Hearing Clinic and its partners, employees and representatives will not be liable to you or any other party for any damages of any kind including, without limitation, indirect, special, consequential or incidental damages, lost profits, business interruption or other damages arising directly or indirectly from your use of this website or the Content.
The Content and the copyright in the Content is owned by Quantum Hearing Clinic. You may download information from the website for your personal, non-commercial viewing, but you may not otherwise copy, reproduce, republish, post, transmit, display, frame in another web page, perform, distribute, modify or create derivative works from the Content without our prior written approval.
Quantum Hearing Clinic., the Quantum Hearing Clinic logo, and all other Quantum Hearing Clinic trade-marks and trade names appearing on this website are owned by Quantum Hearing Clinic. Unless otherwise indicated, all other trade-marks appearing on this website are owned by third parties and are used by Quantum Hearing Clinic under license.
Quantum Hearing Clinic respects your personal privacy. You may use this website without providing any personal information about yourself to us. If we ask you to provide us with any personal information, we will tell you the purposes for which we intend to use that information. We will not collect, use, or disclose that information without your consent, and we will not use or disclose that information for any other purposes without your consent. Here you will find our Privacy Statement.
The sites that are linked from this website are not under our control. Quantum Hearing Clinic does not assume any responsibility or liability for any communications or materials available at those linked sites. All links are provided for your convenience only; they are not an endorsement or referral by Quantum Hearing Clinic. If you wish to provide a link to our website from your website, you may only link to our home page at www.QuantumHearing.com. You may not use any Quantum Hearing Clinic icons or logos on your website, without our express written consent, and you may not use the link to suggest that Quantum Hearing Clinic sponsors, endorses, approves of, or is affiliated with, you or your website.
These terms and conditions, your access to and use of this website, and any claims made at law or in equity against Quantum Hearing Clinic, its partners, employees, consultants and representatives, arising out of such access or use or otherwise, will be governed by and construed and interpreted in accordance with the applicable Canadian laws.
If there is any conflict between this agreement and any other agreement between you or your business and Quantum Hearing Clinic, the latter agreements will prevail.
Quantum Hearing Clinic may amend these terms and conditions at any time without notice. Accordingly, you should periodically re-visit these terms and conditions to review the then current terms and conditions governing your use of this website. If any part of these terms and conditions is unlawful, void or unenforceable, then that part is severable and will not affect the validity and enforceability of the remaining terms and conditions.