Patient Care is Still Our Priority

ByQuantum Hearing Clinic

Patient Care is Still Our Priority

Hearing loss doesn’t stop, but neither does our commitment to you. In light of COVID-19, we’ve made some changes to ensure the safety of our patients and staff.


We’ve put new practices in place for in clinic visits, too! Spaced scheduling, sanitizing between visits, protective gear, frequent hand washing and health monitoring are just many of the steps we are taking.


We can now ship batteries to your house!

Hearing Aids and Social Distancing

Hearing well is even more important during the era of Social Distancing. Anyone with a hearing loss needs their hearing aids to work well in order to communicate with loved ones in person or digitally.

The World Health Organization recommends that we stay connected with each other while in isolation via telephone, email, social media or video calls.

1. Staying at Home can mean a sense of isolation from the lack of face To face communication. A way to overcome this is by telecontacting friends and family over the phone or by making video calls on social media.


For phone calls and video chatting, newer hearing aids such as Phonak Marvel hearing aids enables true Hands free streaming for any Bluetooth enabled phones even audible phone notifications can be set to hear through the hearing aids. Streaming means that the audio is sent directly to your hearing aids and blocks out any background noise.

Reach out to our clinic and we will gladly provide you some easy to follow instructions on “HowTo” connect to your hearing aids!


While practicing social distancing, it may become harder to hear loved ones during conversation. With distance, background noise can be more prevalent. With distance, surrounding environmental noises can be overcome if wireless microphone systems are used.

Using a remote microphone, such as a Phonak Roger Microphone in these situations can be a huge help. They send the speaker’s voice directly into your hearing aids to help the user hear better in noisy situations.


Watching television with loved ones or by yourself can also be a challenge, particularly when there is background noise in the room. There are hearing aid accessories that have been developed to help with overcoming this issue, so that you can truly enjoy watching your favorite shows again. Phonak has an array of different accessories such as the Phonak TV connector that can help you to hear in the most difficult listening situations in your home.

Want to learn more?

If you need any help with setting up your hearing aid accessories or would like more information on Bluetooth technology, contact our clinic!

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Quantum Hearing Clinic administrator